Our app is carefully designed to embody Islamic principles, with a picture-free experience, adhering to Islamic standards with the supervision of Islamic scholars. It prioritizes meaningful compatibility based on religious and personal values over superficial aspects, and features a very limited selection of chats, restricted to predefined questions in order to maintain focused and respectful communication. In addition, a member of the support team may join chats or calls to ensure compliance with our strict code of conduct, and all interactions are subject to being recorded, thus fostering a respectful, serious and safe community atmosphere for serious practicing Muslims looking for marriage partners.

To verify users’ profiles, we first ask them to submit their personal information, then their identity documents to ensure that the information provided is consistent. Then, for female users, a member of our female support team makes a video call to verify that their information accurately reflects their identity, using the same verification process for male users.

Yes, our app offers both guidance and counseling services to support our users through their journey. We have qualified coaches available to provide personalized advice and assistance, ensuring that users have access to professional support for any questions or challenges they might face, whether related to the app, relationships, or marital life. This feature is designed to provide a comprehensive support system for our community members.

Communication between potential matches follows a three-stage approach: starting with text chats using predefined questions, then moving to voice calls—the initial and only call type allowed at first. Following mutual consent, users can advance to video calls. This process is designed to facilitate safe, respectful, and gradual interactions, in line with Islamic principles.

Upon receiving user reports of misconduct, we swiftly investigate through our dedicated team, evaluating the evidence and interactions. Confirmed violations result in actions ranging from warnings to permanent bans, based on severity. We communicate the outcome to the reporter, ensuring transparency while upholding community safety and respect.

The core functionality of our app, including access to the free Q&A section with its rich content, is available to all users at no cost. This ensures that everyone has the opportunity to explore valuable resources and gain insights without financial barriers. However, specific features such as personalized coaching sessions, purchasing educational courses, and initiating calls for matching purposes are available on a pay-per-use basis. This model allows users to tailor their experience according to their needs without the commitment of a subscription fee, offering flexibility and access to premium services as required.

Yes, our app offers a variety of resources to support successful Islamic marriages, including courses on topics such as preparation for marriage, understanding the marriage process, and handling conflicts. Additionally, the app provides access to live webinars featuring speakers like Ali Dawah, as well as free Q&A videos that address important questions about marriage. It also offers coaching and marriage counseling services to help couples build and maintain strong, healthy relationships according to Islamic principles.

Yes, our app inclusively serves reverts, people across all age groups, and diverse Muslim communities worldwide. Our goal is to offer a welcoming, supportive environment that addresses the unique needs and preferences of Muslims globally, facilitating meaningful connections for all members of the ummah.

Yes, our app provides dedicated services for widowed or divorced Muslims seeking to find another marriage opportunity, ensuring support and inclusivity for all users regardless of their marital history.